1. Parties and Acceptance
This agreement applies between Silkroad Mobile and the user who registers on the site and/or uses the game service. By creating an account or using the service you declare that you have read and accepted all of these terms. If you do not accept them, you must not use the service.
2. Account and Security
- You are responsible for the accuracy of the information you provide at registration. Password recovery is performed only via the registered email address; email changes are subject to staff approval.
- Account and character security are entirely your responsibility. Never share your password; staff cannot be held responsible for losses resulting from shared credentials.
- Staff will never ask for your password. Our only official channels are the announced official website and verified social media accounts.
- Accounts are personal; selling, renting or transferring accounts is forbidden.
3. Virtual Items and Silk
- In-game items, silk and other virtual values have no real-money value and remain the property of Silkroad Mobile; you are granted only a limited licence for personal use.
- Selling, trading or exchanging virtual items for real money or for values of other servers/games is strictly forbidden and results in a permanent ban.
- Digital products are non-refundable once the transaction is completed.
- The risk of in-game trading lies with the user; sanctions for player-to-player fraud are at the staff's discretion.
4. Licence of Use and Prohibitions
- The service is provided to you under a personal, non-transferable and revocable licence.
- Tampering with the game client (reverse engineering, packet manipulation, DLL injection), unauthorized third-party software and automation tools are forbidden.
- Any attempt to disrupt server operation (attacks, exploits, spam) creates legal liability.
- Exploiting bugs is forbidden; you must report them. Reported bugs may be rewarded; abuse is punished.
5. Disclaimer
The service is provided "as is". Staff cannot be held responsible for interruptions and data loss caused by maintenance, updates, technical failures or force majeure. Where necessary (e.g. after a serious error) a server rollback may be applied; products purchased with real money are re-issued in that case.
6. Sanctions and Termination
Staff reserves the right to apply sanctions ranging from a warning to a permanent ban to accounts that violate the Game Rules or these terms. Having made a purchase does not grant exemption from rule enforcement.
7. Changes
These terms may be updated when necessary. The current version is always published on this page; important changes are announced on the site. Continuing to use the service after a change means you accept the new terms.
